CAUTION: When attempting to clean your Converse Sneakers, please test the cleaning process on a section of the sneaker which is not visible, such as the outer edges of the tongue. This is to ensure that the mild soap used does not affect the color or material.

Canvas: Using a damp cloth, rub gently with lukewarm water and mild soap. DO NOT MACHINE WASH OR DRY.

Leather/Synthetic: Using a damp cloth, rub gently with lukewarm water and mild soap. DO NOT MACHINE WASH OR DRY.

Suede: Brush away dirt with a suede brush, when dry. DO NOT USE WATER. DO NOT MACHINE DRY.

Drying: Dry at room temperature, stuff with paper to help maintain their shape. Change paper occasionally throughout drying process. To prolong the life, DO NOT APPLY DIRECT HEAT.

DO NOT MACHINE WASH OR DRY UNDER ANY CIRCUMSTANCES

At Converse, finding the perfect fit for you matters. That’s why we provide tools to help you determine the right size, so you’ll feel as great as you look in your new sneakers and apparel.

If you’re not sure what size you wear in Converse, use our size charts to determine the best fit for all of our sneakers and apparel. As you shop, you can find links to the appropriate charts on each individual product page. Or, simply click on our size charts below.

Converse Size Charts

MEASURE OUR FEET
Converse sizing is unique and sneaker-specific. While Converse Standard Sneakers are expected to run true to size, be sure to use the size chart associated with each product to ensure a comfortable fit. If you’re uncertain, refer to the size message located above the size selector on the specific product page.

Before you begin measurements, slip on the type of socks you’ll wear with your sneakers. We recommend measuring feet in the afternoon, as feet typically swell throughout the day. Make sure your weight is evenly distributed before measuring.

STEP 1
Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

STEP 2
Enlist the help of a friend to mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil – or measure yourself if necessary. Repeat with the other foot, as sizing may vary. (Your feet are sisters, not twins.)

STEP 3
Use a ruler to measure the heel-to-toe length marked for each foot.

FIND YOUR CONVERSE SIZE
Compare your measurements with the chart below to determine your sneaker size.

SIZE CHART

DON’T STRESS – RETURNS ARE FREE
Still not sure what size to order? Not a problem. To ensure your comfort and happiness, returns are always hassle-free.

• Free return shipping and processing on all returns.
• Free Delivery on all orders Pan India.
• Returns accepted for any reason (within 7 days of the delivery date).
• Learn more about our Return Policy.

Please follow these steps:

• Select and go to the page of the product you want.
• Click “Size Guide” at the bottom of the product.

Please click here to find out your top & bottom sizes.

Size changes or changes to order details cannot be made. Please double check all your order details before making payment. Sizes and products shipped are according to your order.

You can make request for return and order the desired size.

Some Converse products have written guarantees and /or warranties. Please read the label, hang tag or warranty card for specific guidelines and return information –

DEFECTIVE/FLAWED PRODUCT

Converse stands behind all its products. If your product has a workmanship or material flaw, support is available depending on your place of purchase. Some Converse products have specific written guarantees and/or warranties. Please read the label, hang tag or warranty card for specific guidelines and return information. Converse.com purchases: Defective shoe can be returned if purchased/ received in such condition. Follow the online return steps above and please include a letter with your return explaining the issue.

Converse is aware that there are counterfeit products in the market and is working to eliminate the problem. If the product was not purchased directly from Converse or an authorized Converse retailer, Converse cannot address specific questions about the product’s authenticity. If you believe you purchased counterfeit or unauthentic Converse products, please contact, and resolve your issue with the seller.

Note: Claim initiated through Converse will not be accepted if the product is deemed to be counterfeit. Purchasing Products from unauthorized retailers, unauthorized websites or auction websites is done at your own risk. Be cautious of websites that offer substantial discounts, early product releases, or products that are sold elsewhere.

Occasionally our most popular items will go out of stock but if they are part of our core range they will come back in stock, so check back in regularly.

All products from the Asia Region are manufactured in China, Vietnam, and Indonesia. The product will be sent in random order and based on product stock availability; therefore, we cannot confirm which country -made product will be sent to you.

You can shop easily without having to register. But if you register as a member of Converse.in, you will enjoy various benefits such as:

• Faster checkout for next order
• Saving more than 1 delivery address on your account
• Update your account information
• Track your order status
• View previous orders
• The option to subscribe to our newsletter, where you will get a large selection of new products, promotions, special prices, events, and other interesting offers

Please follow the steps below:

• Click “Register” on the website’s right top corner
• Fill in the detail and click "Create An Account"

You can start shopping and will receive a confirmation email from Converse.id.

Please Click here for registration.

Please follow the steps below:

• Click “Sign In” on website’s right top corner, fill in your registered email and password, and click “Sign In”
• Click “Account Information” menu to update your personal information, and click “Change” for information you wish to update then click ‘’Save’’

Please Click here to update your account.

Please follow the steps below:

1. Click “Login” on the website’s right top corner
2. Click “Forgot Your Password?”
3. Fill in your registered email address
4. Click “Reset My Password”
5. You will receive a password reset link on your registered email

Please follow the steps below:

1. Click “Sign In” on website’s right top corner, fill in your registered email and password and click “Sign In”
2. Click “Address Book” to update your personal information
3. Choose “Change Billing Address” for information you wish to update or “Add New Address” to save more than one delivery address.

Please Click here to update your delivery address

We know how difficult it can be to keep track of all your passwords! But don’t worry, resetting your Converse.in login password is easy.

1. Open your web browser and go to Converse.in.
2. Hover over My Account in the top navigation, and click on Login.
3. Click “Forgot Password?”.
4. Enter the email address connected to your Converse profile.
5. We’ll email you instructions on how to reset your password.

You can also contact our Customer Service Team for help with resetting your password.

We are sorry to see you go. You can unsubscribe from our emails at any time by clicking the “Unsubscribe” link at the bottom of our marketing emails. There, you can uncheck the boxes from the mailing lists that you’d like to unsubscribe from and click on Apply Changes.

If you have an Account, you can also unsubscribe on Converse.in. Here’s how:

1. Log into your Converse.in account.
2. Click on My Account (in the upper right corner).
3. Click “Communication Preferences” in the left menu.
4. Uncheck the boxes next to the communications you want to stop receiving.
5. Click “Apply Changes”.

You can also contact our Customer Service Team for help with unsubscribing from emails.

It may take up to one week to stop receiving Converse marketing emails – and you’ll still get emails related to any current or future Converse.in orders